Shipping Information
We strive to provide excellent service and high-quality products. Our shipping policies are designed to ensure your order reaches you quickly and efficiently.
Processing Time:
All orders are processed within 2-5 business days to create a product and fulfill an order
Once your order is processed, you will receive a notification email with tracking information.
Shipping Rates and Delivery Times:
Shipping costs are calculated at checkout based on the selected delivery method and your location.
Estimated delivery times (excluding processing time): Standard Shipping: 4-10 business days
These shipping times are estimates, not guarantees. The estimates don’t include the time it takes to create your products.
Shipping costs differ based on the type and quantity of products in an order.
International Shipping:
We do not offer International Shipping at this time.
Returns and Exchanges
We want you to be completely satisfied with your purchase. If you are not satisfied, we are here to help.
Return Policy:
Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received.
For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Proof of purchase is required for all returns.
Non-returnable Items:
We do not refund orders for buyer’s remorse.
How to Initiate a Return:
Contact our customer service team at info@freedompatriotvoice.com to request a return authorization.
Once your return is approved, you will receive instructions on how to return your item.
After we receive your return, we will inspect the item and notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.
Exchanges:
If you need to exchange an item for a different size or color, please contact us at info@freedompatriotvoice.com. Exchanges are subject to product availability.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately at info@freedompatriotvoice.com with a photo of the item and a description of the issue. We will work with you to resolve the issue promptly.
Return Shipping:
Customers are responsible for paying for return shipping costs unless the item is damaged or defective.
We recommend using a trackable shipping service or purchasing shipping insurance for returns. We cannot guarantee that we will receive your returned item.